Our Warranty

If you have a problem with your component or server, call us at 877-921-9700. Our technicians will perform troubleshooting steps to determine the issue.

Available warranties.

90 Day - Covers all failed parts for a period of 90 days from invoice date. Replacement parts are shipped FedEx Ground as soon as possible

One year - Covers all failed parts for a period of 1 year from invoice date. Replacement parts are shipped FedEx Ground as soon as possible

Two Years* - Covers all failed parts for a period of 2 years from invoice date. Replacement parts are shipped FedEx Ground as soon as possible

Three Years* - Covers all failed parts for a period of 3 years from invoice date. Replacement parts are shipped FedEx Overnight Standard as soon as possible

EXCLUSIONS:

  • Physical damage - Refurbished servers may have minor scuffs and scratches which will not affect functionality. If your item arrives with significant physical damage, please contact us ASAP so we can process a claim with the shipping company.
  • Power Surge - If the system malfunctions as a result of high voltage, lightning, or "dirty power" source causing electrical damage.
  • Damage from Elements - Any external force causing malfunction to the system.
  • Fire or Smoke Damage - Malfunctions resulting from being near high heat or any smoke being pulled into the system case.
  • Water or Moisture - Malfunctions resulting from moisture or humidity entering the system case.
  • Operating Outside of Environmental Limitations - Please review the manufacturer's specifications sheet for the server you are using. If the server is being operated outside of its designed perameters (e.g. humidity or temperature) it will void our warranty.

*If an item comes with a 1 year warranty and you upgrade to a 2 year warranty the item is covered for a period of 2 years. If an item comes with a 1 year warranty and you upgrade to a 3 year warranty the item is covered for a period of 3 years.


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Toll Free:
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